At Ambient Mine, we strive to provide our customers with the best possible shopping experience, ensuring fast and reliable service across India. Our Shipping and Refund Policy reflects our commitment to customer satisfaction, making it easy for you to shop with confidence.
Shipping Information:
We offer free shipping on all orders, with no minimum purchase required, across all of India. Once you place your order, our dedicated team works swiftly to ensure your products are processed and shipped out promptly. We guarantee that all orders will be shipped within the same day or within one additional day, depending on the time of order placement and availability of the items.
Your order will reach you within 7-10 business days. Please note that delivery times may vary based on location and external factors such as weather, regional holidays, or courier delays. We aim to ensure your order arrives in the shortest time possible, and you’ll always receive tracking information to monitor the status of your shipment.
Returns and Refunds:
We understand that sometimes things don’t work out as expected, which is why we offer a hassle-free return and refund policy for all our customers. If you are not completely satisfied with your purchase, we offer a 7-day easy return and refund process on all items.
To initiate a return, simply contact our customer service team within 7 days of receiving your product. Once your return request is approved, you can send the item back to us in its original condition. Upon receipt and inspection, we will process a refund promptly. In cases where an item is found to be defective or damaged during transit, we will offer a replacement or refund as per your preference.
Refunds will be processed to the original payment method used for the purchase. Depending on your bank or payment provider, it may take a few additional days for the refund to reflect in your account.
Compliance with Government Guidelines:
We are fully committed to adhering to all applicable government guidelines concerning e-commerce and consumer rights. We maintain transparency in our shipping and refund policies to ensure a smooth and secure shopping experience for all our customers. Rest assured that we prioritize your rights and satisfaction in every aspect of our business.
Thank you for choosing Ambient Mine. We are dedicated to providing you with excellent service and ensuring your satisfaction every step of the way.